As an Apprentice within the administrative team the post-holder will work alongside other staff members within the Practice to ensure up-to-date patient information is available to everyone in the Practice.
The Apprentice will be required to demonstrate good customer service and interpersonal skills and have good computer skills, including experience of using Microsoft Office packages such as Word and Excel. They must also be committed to completing the apprenticeship and most importantly, willing to learn.
The role is for a fixed term duration of 15 months and will enable the post-holder to study towards a nationally recognised qualification, Customer Service Practitioner Level 2. This qualification will include work place assessments and study skills sessions.
Main Duties of the Job:
The duties and responsibilities to be undertaken by members of the practice team may include any or all of the items in the job description. Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels. The apprentice will work alongside staff whilst gaining experience and getting a recognised qualification.
Caistor Health Centre is situated in the Lincolnshire Wolds. Our clinical team comprises 3 Gps, 2 Advanced Nurse Practitioners, and a team of Practice Nurses and Healthcare assistants. The clinical team is supported by the all important reception and admin, who are essential in making the practice work efficiently.
We are a hard working and supportive team, professional and friendly. We are looking for an apprentice receptionist who has a good work ethic who wants to gain a qualification with a view to gaining permanent employment.