Patient Administration Services Apprentice

Do you have excellent communication and organisational skills? Are you a proficient Microsoft Office and IT user? Would you like to work in a busy environment where you directly support clinicians and patients?

If you're looking for a rewarding opportunity to gain experience and qualifications within Healthcare Administration, then this Advance Business Apprenticeship within LCHS's patient admin services team is just what you've been looking for. Working alongside our community nursing colleagues, you can really make a difference to peoples experience of the NHS on daily basis.

Main duties of the job
We're looking for an enthusiastic and proactive person to join our Patient Administration Team at John Coupland Hospital with some days spent at Pottergate Surgery. You will learn a range of administrative skills, working closely with clinical colleagues across a variety of specialist services as well as engaging directly with our patients. You will be given the opportunity to contribute to the development of our team by completing projects and suggesting ideas.

You will complete the Level 3 (Advanced) Business Administrator Apprenticeship, which incorporates the nationally recognised Pearson Business and Administration Diploma qualification delivered through LCHS's own Ofsted rated 'Good' accredited Apprenticeship Centre.

The main duties of the job will be to follow the policies, procedures and quality standards, to provide a professional and efficient administrative service which enables our clinical teams to focus on delivering patient care.

Communicating in a timely, sensitive and empathetic manner with patients and clients both verbally or non-verbally, ensuring accurate details are recorded and actioned or passed in a timely manner to the responsible person/team.