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Medical Secretaries deal with consultants’ or GPs’ correspondence and provide essential secretarial support

  • Suitable for staff working as a Medical Secretary, Assistant Medical Secretary amongst others
  • Available at Levels 2 and 3
  • Case Study
  • Entry Requirements

Maggie has worked as a medical secretary for 12 years and enrolled on the Advanced Apprenticeship In Business Administration (Medical) as she felt it “sounded interesting through increased skill and knowledge base and gain confidence.” As the programme incorporates the AMSPAR qualification it will support a comprehensive understanding of terminology and anatomical vocabulary used within Maggie’s medical secretary role.  When discussing what advice she would give others considering the programme she said “give it a go.  You don’t know what you can achieve till you try it. I Was scared to start with but so pleased I have done it now.” Advanced Apprentice in Business Administration (Medical)- NHS

Level 2
Functional Skills

Required Level 1 English, Maths and ICT
(unless prior certificate held e.g. GCSE grades
D -E or O-Level)

Employee Rights

All apprentices will undertake a unit of study focused on employee rights and responsibilities

Core Units

* Manage personal performance and
development

* Develop working relationships with
colleagues

* Communication skills in a medical

environment

* Working in the National Health Service

* Administration skills in a medical
environment

* Medical terminology – Communication skills in
a medical environment

* Medical principles for the administrator

Level 3
Functional Skills

Required Level 2 English, Maths and ICT
(unless prior certificate held e.g. GCSE grades A* – C or O-Level)

Employee Rights

All apprentices will undertake a unit of study focused on employee rights and responsibilities

Core Units

* Medical word processing

* Production of medical documents from
recorded speech

* Managing communication in a medical

environment

* Manage personal and professional
development

* Medical principles for the administrator

* Medical administration

* Managing communication in a medical
environment

Business and Professional Admin

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