Business Improvement Techniques Clinical Engineering Team Leading & Management IT Application Specalist Catering Accounting Estates and Facilities Business Admin Business Admin (Medical) Business and Professional Admin

Administrators managers oversee the maintenance of paperwork and computer records.  Managers may ensure quality of service for telephone and face-to-face enquiries within a range of departments. They may also deal with enquiries  and provide administration support to senior staff.

  • Suitable for staff working as Office Manager, Administration Team Leader, Personal Assistant, Business Development Executive amongst others
  • Available at Level 4
  • Entry Requirements
Level 4
Functional Skills

Not required but skill development to level 2 will be supported

Core Units

* Understanding organisations

* Effective communication in business

* Business ethics

* Personal and professional development

* Resource management

Options Units

(from a selection of over 40 – linked to individual role, skill and development needs)

* Recruitment and selection of staff

* Planning and implementing change within businesses

* Project management

* Managing information and knowledge

* Planning and managing customer service

* Business law

* Problem solving and decision making

* Analyse and report data

* Evaluate and improve own performance in a business environment

* Manage physical resources

* Support learning and development within own area of responsibility

* Plan change across teams

* Implement, monitor and maintain administrative services

* Prepare, co-ordinate and monitor operational plans

* Ensure responsibility for actions to reduce risks to health and safety

* Assist in the design of Business Continuity Management procedures

* Design Business Continuity Management procedures

Recommend a friend

Good things are worth sharing. Tell a colleague or friend about us

Recommend a friend
Apprenticeships Logo