Team leaders and managers are generally responsible for controlling or administering an organisation or group of staff. This management could be in a range of areas including smaller teams through to department, ward or home management.
Required Level 1 English, Maths and ICT
(unless prior certificate held e.g. GCSE grades D -E or O-Level)
* Manage Personal Performance and
Development
* Communicate Work-Related Information
* Lead and Manage a Team
* Principles of Team Leading
* Understand Business
Required Level 2 English, Maths and ICT
(unless prior certificate held e.g. GCSE grades A* – C or O-Level)
* Manage personal and professional
development
* Manage team performance
* Principles of leadership and management
* Principles of people management Principles
of Business
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